sangathoki Platform Privacy Notice

This page describes what we collect when you use sangathoki and how we keep that data protected. We collect personal information to verify your identity, process your deposits and withdrawals, settle your bets, and comply with anti-money-laundering regulations. We do not sell your data to third parties, and we do not use it for marketing purposes beyond your sangathoki account.

Our sangathoki platform processes data from users across Indonesia — in Jakarta, Surabaya, Bandung, Medan, and other supported regions. Your data may be stored on servers located outside your jurisdiction. We apply standard encryption and access controls to protect your information. This privacy notice explains what data we collect, how we use it, who has access to it, and what rights you have.

By using sangathoki, you consent to the data practices described here. If you do not agree with our privacy practices, do not create an account or use our platform.

What Data We Collect on sangathoki

We collect your email address, password, full name, date of birth, and residential address when you create an account. We also collect government-issued ID information (ID number, issue date, expiry date) and proof of address (utility bill, bank statement, or similar document) during account verification. This information is required to comply with Know Your Customer (KYC) regulations.

When you deposit or withdraw funds, we collect transaction details — the amount, the payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer via mobile banking, local payment, online payment, e-wallet), the date and time, and the transaction ID. We retain this information for accounting and regulatory purposes.

We also collect technical data — your IP address, browser type, device type, and the pages you visit on sangathoki. We use cookies and similar tracking technologies to remember your preferences and keep you logged in. We do not use this data to track you across other websites.

How We Use Your Data

We use your personal information to verify your identity, process your deposits and withdrawals, settle your bets, and send you account notifications (login alerts, withdrawal confirmations, bonus offers). We also use your data to detect and prevent fraud, money laundering, and other illegal activity. If we detect suspicious activity, we may freeze your account pending investigation.

We share your data with third-party payment processors (the companies that handle mobile banking, local payment, online payment, and bank transfers) only to the extent necessary to process your transactions. We also share data with our compliance and legal teams to meet regulatory requirements. We do not share your data with marketing companies, data brokers, or any other third parties without your explicit consent.

Our servers may be located outside your jurisdiction. Your data may be transferred to and stored in countries with different privacy laws. By using sangathoki, you consent to this international data transfer. We apply the same security standards regardless of server location.

Your Rights & Data Access

You have the right to access your personal data held by sangathoki. You can request a copy of your data by contacting our support team. You also have the right to correct inaccurate information — if your address or name is wrong, you can update it in your account settings or request that we correct it.

You have the right to request deletion of your data, subject to legal and regulatory requirements. We may retain your data for a period after account closure to comply with anti-money-laundering regulations and to resolve any outstanding disputes. We will not delete data that is required by law to be retained.

You have the right to object to certain uses of your data. For example, if you do not want to receive promotional emails about new sangathoki games or features, you can opt out through your account settings. However, we will continue to send you transactional emails (deposit confirmations, withdrawal notifications, account alerts) because these are necessary to operate your account.

Cookies & Tracking on sangathoki

We use cookies to remember your login status, your language preference, and your account settings. These cookies are essential to the operation of sangathoki — without them, you would need to log in every time you visit. We also use cookies to track your activity on sangathoki so we can detect fraud and improve our platform.

We do not use cookies to track you across other websites. We do not sell cookie data to advertisers or data brokers. You can disable cookies in your browser settings, but this may prevent sangathoki from functioning properly.

Data Security & Retention

We encrypt your data in transit (using HTTPS) and at rest (using industry-standard encryption). We restrict access to your data to sangathoki employees and contractors who need it to perform their jobs. We conduct regular security audits and penetration testing to identify and fix vulnerabilities.

We retain your personal information for as long as your account is active. After you close your account, we retain your data for a minimum of five years to comply with anti-money-laundering regulations and to resolve any outstanding disputes. We may retain data longer if required by law or if there is an active investigation or dispute.

Contact & Changes to This Policy

If you have questions about our privacy practices or want to exercise your data rights, contact our support team through your sangathoki account. We will respond to data access requests within a reasonable timeframe.

We may update this privacy notice at any time. We will notify you of material changes by email or by posting a notice on sangathoki. Your continued use of the platform after changes take effect constitutes acceptance of the updated policy. Our commitment to protecting your data remains constant — we will not use your information in ways that contradict the principles outlined here.